Privacy Policy

This Privacy Policy explains how Cladly ("we", "us") collects, uses, and shares information when you use Cladly (https://www.cladly.bio).

We build tools for creators and professionals to publish link-in-bio pages. We only collect information needed to run the Service, improve it, and support paying customers.

Depending on how you use the Service, we may collect:

• Account information such as name, email address, and authentication identifiers
• Profile and page content you create, including links, images, blocks, and SEO settings
• Usage and analytics data such as page views, link clicks, device/browser type, and referring URLs
• Audience data you collect through newsletter or contact blocks on your page, including subscriber emails and messages visitors submit to you
• Billing-related identifiers from our payment provider (for example, customer and subscription IDs). We do not store full payment card numbers
• Support communications and feedback you send us
• Technical logs for security, debugging, and abuse prevention

We use information to:

• Provide, secure, and maintain your account and published pages
• Process subscriptions and deliver paid plan features
• Show analytics and audience tools in your dashboard
• Send transactional emails such as verification codes, receipts, and account notices
• Improve the Service, diagnose issues, and prevent fraud or abuse
• Comply with legal obligations and enforce our Terms of Service

Where GDPR or similar laws apply, we process personal data based on contract performance (providing the Service), legitimate interests (security, analytics, product improvement), consent where required (for example, optional marketing), and legal obligation.

We do not sell your personal information. We share information only as described below:

• Service providers that help us operate Cladly, such as hosting, email delivery, analytics, and AI processing providers
• Paddle.com, which processes payments, invoices, and subscription lifecycle events as Merchant of Record
• Authentication providers if you choose to sign in with a third party such as Google
• Authorities or other parties when required by law or to protect rights, safety, and security
• A successor entity in connection with a merger, acquisition, or asset sale, subject to this Policy

Content you publish on your link-in-bio page is public by design. Visitors may view your profile, links, and any information you choose to display.

If you enable newsletter signup or contact forms, you act as the controller of visitor submissions collected on your page. We process that data on your behalf to deliver it to your dashboard and, where applicable, export tools.

We use essential cookies and local storage for authentication, preferences, and security.

With your consent where required, we may use analytics tools to understand how the marketing site and product are used.

You can control cookies through your browser settings. Disabling essential cookies may affect login and core functionality.

We retain account and page data while your account is active and for a reasonable period afterward to resolve disputes, comply with law, and maintain backups.

You may delete your account from settings. Some logs or billing records may be retained longer where required for legal, tax, or fraud-prevention purposes.

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing.

To exercise these rights, contact privacy@cladly.bio. We may need to verify your identity before responding.

You can update account details in dashboard settings and unsubscribe from marketing emails using the link in those messages.

We may process information in countries other than where you live. When we transfer personal data internationally, we use appropriate safeguards such as standard contractual clauses where required.

The Service is not directed to children under 16, and we do not knowingly collect personal information from them. Contact us if you believe a child has provided us data.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date.

Privacy questions or requests: privacy@cladly.bio

General support: support@cladly.bio